WE WILL NOT BE UNDERSOLD

We gladly BEAT any distributor's price on an identical item if you furnish us with an original written quote, or fax us a current catalog page showing the item and price.

Searching Our Web Store

You may look through our store Site Map to search for a specific product. Within our directory, similar items are categorized together. You can also look through Products, Flags & Banners, Custom Imprint Items, or Car Ramps quick views of our available merchandise.

Please note that since we are still in the process of adding products, especially custom imprinted products, to our web site, not all of the products  that are available to us are currently available on our web site. If you cannot find what you are looking for, please e-mail us at info@autotechniles.com call toll free at (800) 755-2095, or fax us at (815) 963-0884.

Specials and New Products

Take advantage of our Specials page, which offers deals only available through our web site. Periodically check this page as our specials often change!

Shipping Options

Orders are shipped by U.P.S. The chart below shows transit time for U.P.S. Ground Service. Overnight, two-day, and three-day delivery services are also available. (call customer service at (800)755-2095 for details) All times are based on shipping from our Northern Illinois location. We reserve the right from time to time to drop ship from other locations.

The Chart  above specifies transit time based on "working days". All orders placed by 2:00 Central Standard Time usually ship the same day. If order must be received by a certain date, please call our customer service desk at (800) 755-2095 with the specific deadline. If the deadline cannot be met, you will be notified.

Sometimes we will ship from a secondary location  to reach the customer faster

Please note actual shipping charges are charged on all orders.  Items temporarily out of stock or other certain products may be shipped separately .

Method of Payment

COD: Your order will be shipped the same day. UPS will accept cash or company checks, just pay the driver (COD chg $9.00)

Credit Cards: We accept all major credit cards. (VISA, Master Card, Discover, American Express) Simply fill in the information on your order form or phone in your order and we will collect the needed information.

For your safety we require a security code with all credit card orders. To learn what the code is for your card Click Here.

Open Account: (Subject to Approval) We will ship your order on open account after we have approved your credit application.

To set up an account, please request a credit application by calling us at (800) 755-2095.    Or Just Click Here print and fax.

Returned Checks

There will be a $10 service fee enforced for checks that are returned due to NSF or other account issues.

Past Due Invoices

All merchandise is to be paid within the terms stated on your invoice. A 5% or $5.00, which ever is greater, late charge will be assessed to all invoices that go past 30 days over their respective due date. At the time an unpaid invoice goes to 45 days past due, the debt will be turned over for debt collection.

Tax

State tax, based on the rate for Winnebago County (7.25%), will be applied to all orders shipped within Illinois.

Order Confirmation

If a confirmation is requested please note this on your order form when faxing.

Order Status

At any time you need to know your order status please call (800) 755-2095 and speak to one of our customer service workers

Terms and Conditions

Please notify Autotech & Niles Marketing with all changes or cancellations immediately. Because all orders usually ship the same day they are placed, the customer may be responsible for shipping or restocking costs incurred due to a cancellation or change.

For custom orders artwork will be provided to you for your approval. Written confirmation/approval will be required prior to us printing the job. Autotech will not be held responsible when a proof was approved & signed. Check for correct, spelling, numbers, spacing, & color. For license plate frames the dealer is ultimately responsible for ensuring that the frame style chosen does not interfere with their respective state laws.

All custom orders are subject to a +/- 10% over/under runs billed pro rata at the same unit price, plus freight. All orders are subject to a set-up charge as indicated in the text description of that product. This charge will be added to your order and reflected in your final invoice.

For custom orders delivery; date shown are for ship date & not delivery date. Every effort to deliver custom items on or before stated dates will be made, but can not be guaranteed.

If canceling a custom order; any order canceled or changed during production will incur the full cost of molding or set-ups & any other cost incurred in the production and/or shipping to date.

Stock item pricing is on a total order per item basis while custom items are on total qty per setup basis. Such as, 75G #7's can be combined with 75G #2's to achieve price break, while different custom set ups, even if placed at the same time, will each be considered separate orders.

Although we make every effort to maintain the prices shown in our web site, Autotech & Niles Marketing reserves the right to change prices due to an increase in product cost.

If an order is received damaged, please keep all of the damaged products and the original packaging box with the shipping labels. Call Autotech & Niles Marketing immediately to file a claim.

Your satisfaction is very important to us at Autotech & Niles Marketing. If you need to return product, please call us at (800) 755-2095 to obtain an RMA (return merchandise authorization) number. Unauthorized returns may be refused. Returns are available on most items, but does exclude but not limited to: Custom imprinted items, item used or damaged by the dealer, & car platforms.

Autotech & Niles Marketing does not disclose nor sell your company information to any third party. However, if you do not want to receive any future Autotech & Niles Marketing catalogs, mailings, nor e-mails, please send us your request.

Forms

All forms are sold "AS IS" We make no representation or Warranty as to the legal effect or consequences of any form sold by Autotech & Niles Marketing. Please consult an attorney with any questions.

Additional Information

Please call, fax, or e-mail us with all other inquiries.